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Description:
Hiring Service Manager for Body Shop (Urgently required for a leading automobile company)
Location: Abu Dhabi
Ensures achievement of branch’s targets and objectives, both Service revenue and Parts sales thru workshop and retail counters, while making certain that Aftersales operations are compliant with company standards and policies.
Organizes monitors and evaluates internal Aftersales key figures in the branch.
Oversees repair quality and monitors manpower performance periodically, finding ways to consistently motivate the staff towards dedicated work and high-quality service.
Assures high levels of workshop productivity and maximized opportunities, both in Service and Parts sales.
Recommends a range of Aftersales services to be offered by the dealership, oriented towards the appropriate target groups, with consideration for the competitive environment. Implementation within the Department is subject to Management’s approval.
Sets monthly targets for Service Advisors on the number of ROs, Net Sales, Sold Hours, Value Added Services, and Parts Sales.
Provides inputs for Aftersales marketing plan and recommends its
You will have the following experience to be considered for this position: Minimum Qualifications and Knowledge
Educational Qualification: Bachelor’s degree preferably Mechanical or Automotive Engineering graduate
Additional Qualification: Professional certification in Automobile/ Services/ Management
Years of Experience: 5 years of managing overall workshop
Job-Specific Skills:
Ability to train and coach, build relationships and utilize skills appropriately
Ability to provide outstanding customer service
Ability to maintain fair, consistent set of standards
Ability adjust priorities and structure time wisely in a fast paced environment
Ability to maintain strong administration skills
Ability to communicate in a clear, concise, understandable manner and listen attentively to others to understand material, and provide instructions to all employees.
Ability to operate all equipment necessary to perform their job.
Salary:
24 – 27K AED Per Month + School Allowance for upto 2 dependents (Upto 30K per student) + Car + Insurance + Flight Tickets yearly
