What’s the role
This position is designed to provide a first-in-class service experience for Hilti Premium Tool Pool customers by taking ownership of Premium Tool Pool service support activities, providing service options through sales team consultation and supporting the goals and performance targets of Global Tool Service, Marketing and Operations through the accurate resolution of escalation complaints, monitoring of orders, over the phone trouble shooting and timely contact with the sales team. In addition, this position requires coaching to support a holistic Aftermarket Service and Sales culture and system competency with a focus on customer experience and engagement.What does the role involve
What do we offer
We are proud to have a long-term bonding with our employees: More than 25% of our employees have been part of the Hilti family for over 10 yearsWhat you need is:
We’ll give you everything you need to excel in your role, including ongoing training and lots of responsibility from the start. In return for your exceptional performance and consistent results, you’ll receive one-to-one career mentoring, as well as exciting opportunities domestically and internationally.Why should you apply
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