Log In
Sign Up
Job Description and Requirements
Job Description
To obey all reasonable instructions of the management.
To make a concentrated effort to acquire the know-how / technical details related to architectural ironmongery / hardware / electronic hotel locking systems and access control + any other product subsequently added in our sales program.
To attend to all walk-in customers to the showroom in a friendly / welcoming manner and to be well informed and motivated enough to be able to handle the customers’ requirements and to conclude / close the sale.
To identify opportunities for potential business and to follow-up on them in order to promote showroom sales and increase the turnover.
To handle all verbal and written enquiries received from the showroom customers promptly in a responsible and appropriate manner.
Conduct personnel performance appraisals to assess training needs and build career paths
Deal with all issues that arise from staff or customers (complaints, grievances etc.)
To recommend, locate and help in the selection of the correct product as per the customer’s requirement.
To describe the features and specifications of the product to the customer in a persuasive and friendly manner in order to facilitate the sale.
To take an active interest in the showroom’s display + merchandising and to constantly look into ways and means of upgrading the same and maintaining it to the best possible standards.
To be hands-on involved in the showroom’s stock management, data –input, invoicing and the preparation of quotations.
To take full responsibility for the showroom’s stock, the accuracy of its record- keeping, to maintain the bin-card system. To ensure the accuracy and safe- keeping of the stocks, to arrange and organize the stock items logically for the ease of identification. To strictly handle, store and protect stocks in a careful manner so as to avoid damage to its shape, finish etc. in order to keep it free from deformation, blemishes, scratches. Also, to ensure that the outer packing/ boxes do not get damaged and the fixings / accessories included inside the packing, remain intact.
To maintain a complete sales record and reconcile all the sale transactions with the daily cash and credit sales, as a regular routine on a daily basis.
To stay current with the Company’s retail sale prices and to strictly adhere to them while quoting to the customer.
To recognize and monitor / safe-guard the security / safety and fire-hazard issues relating to the premises + materials and to report any vulnerability and/or illegal activity or conduct which jeopardizes the company’s interest or is against the company’s advised guide-lines. procedures, disciplines and instructions
To be vigilant against theft, pilferage, wrong deliveries or deliveries without proper paper-work. If you note any such activity on the part of your collegues , it should be immediately brought to the notice of the management by you.
To personally pick-up items from the shelves and deliver to the customer against his requirement / order, following the routines and procedures set up by the Company.
To make an active effort to increase the sale with local UAE / Arab customers by making an active effort to learn spoken Arabic and to be fully conversant in the same within three (3) months of joining our employment.
To keep all the Company’s information + prices etc. as strictly confidential and not to enter into any activity which would harm the interest / welfare of your employer.
Requirements:
Any Graduate
2-4 years experience in Retail Sales / Indoor Sales / Counter Sales is required
Effective verbal and written communication Skills
Attention to detail
Nationality: Any
Gender: Any
