Description:
Hiring Desktop Support Officer
Employment type: Full Time
Experience: 3 year
Qualification: Bachelor’s Degree is required
Location: Dubai, United Arab Emirates
Job Description
Experience with Operating Systems – How to install, configure
Knowledge of ITIL is a must
Basic Application – How to tackle issues in Excel, PowerPoint, and Word?
Experience in resolving issues related to Email/Teams/Outlook/Zoom
Knowledge of Problem vs Service Request
Knowledge of Incidents and Problem
Experience related to Network/Hacking
Hands-on experience with Windows/Linux/Mac OS environments
Working knowledge of office automation products and computer peripherals, like printers and scanners
Knowledge of O365 Setup and Support
Knowledge of network security practices and anti-virus programs
Ability to perform remote troubleshooting and provide clear instructions
Excellent problem-solving and multitasking skills
-Customer-oriented attitude
BSc/BE/BTech/3 Years Diploma in Computer Science/IT or relevant field
A UAE driving License is an added advantage.
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