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Details:
Posted on:
6th December 2022
Employment Type:
Full Time
Remote Job:
No
Monthly Salary:
Negotiable
Benefits:
Health Insurance
,
Company Visa
,
Accommodation
,
As per UAE law
Neighbourhood:
Jumeirah Village Circle (JVC)
Minimum Work Experience:
0-1 Years
Minimum Education Level:
Bachelors Degree
Listed By:
Employer
Company Size:
11-50
Employees
Career Level:
Mid-level
Gender:
Female
Nationality:
Filipino
Language:
English
,
Arabic
Expires on:
5th January 2023
Listed by:
Company Name:
Confidential
Description:
About the RoleThe Customer Service Representative role will focus on customer support and satisfaction. The ideal candidate must be passionate to deal with people, friendly by nature, and empowered with positivity to deliver an effective and timely service to the customers. The primary responsibility for this role will be acting as a point of contact of the customers in terms of queries, follow-ups and resolutions.Job Responsibilities:- Delivers a consistent customer service and heartfelt warm hospitality to customers- Enthusiastically welcome and greet visitors, clients & employees.- Proactively assist the guest with their needs during their stay with the company.- Handles phone calls & inquiries then liaise to the right department to address the matter accordingly.- Do follow ups with the concerned departments to ensure that clients’ requirements are all met.- Responsible for tracking check-in/check-out of visitors and maintains a log-in record for security.- Maintain the cleanliness of the reception area & conference rooms and make sure that it is organized and stocked with drinks/snacks.- Schedule and maintain appointments accordingly.- Provide general administrative work support.Qualifications Required:- Hospitable- Effective Communicator- Enthusiastic- Pleasing personality- Well-groomed & neat- Organized- Able to multi-task- ProactiveRequirements:- Experience in Customer Service in Hospitality is preferred- Fluent in English- Ability to speak in Arabic is a plus point- Available to join immediately
