Job Description
Strategic Responsibilities
Legal, regulatory and compliance:
KEY PERFORMANCE INDICATORS
. Adherence to Collection Policies and Procedures
. Adherence of Collection Targets / Budgets
. Ensure compliance whilst dealing with Customers
. Nil High Risk Audit observations.
Qualifications
Additional Information
The purpose of this job is to manage the distressed assets and irregular overdue accounts allocated under the secured Mortgage loans and ensure efficient and effective recovery of NPLs while achieving the set financial targets and to ensure all complaints escalated to HOCC are resolved/closed regardless of the product.
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