To provide a quality service to customers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the company’s commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per applicable procedures.
Job Outline:
Assist operational staff in a proactive manner from time to time based on the directions of the Supervisor/Airport Services Manager with the airport operations to ensure passenger needs are met by undertaking various operational functions (i.e. carry seat changes, issuing of boarding cards, check-in of transit passengers, reservation changes and the boarding process etc.).
Airport Operations and Passenger Handling
Minimum O level or equivalent.
Must have completed relevant and recognized professional training courses in Customer Services and Handling, Ground Operations and Reservations, Fares & Ticketing.
Experience: A minimum of 3 years airline industry experience is required.
Knowledge/Skills: Knowledge of a Departure Control System and Computerized Reservation System, knowledge of check-in procedures, and customer Service Delivery.
Fluent in spoken and written English and Arabic.
Proficiency in Microsoft Office applications.
Please note that in order to be considered for this job opportunity, it is necessary for you to have the ability to live and work in Saudi Arabia.
Join our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays. Find out more about working with us in our website www.emirates.com/careers
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