Log In
Sign Up
Job Description
Job Purpose
At Emirates, we believe in connecting the world, to and through, our global hub in Dubai and in constantly innovating to ensure our customers Fly Better. Our Cyber Defence Operations team is looking to urgently hireOperational Engineer Level 2 – Network Security to protect our digital airspace by managing and enhancing network security measures.
Your role is to lead and oversee Cybersecurity analysis, activity monitoring and investigations within a shift. You will handle advanced incidents and service requests and guide Level 1 engineers to provideexpertise in complex troubleshooting scenarios. Additionally, you will coordinate with escalation engineers on the investigation and resolution of critical cybersecurity incidents to ensure accurate triage, timelyescalation and resolution within SLAs.
This role is on-site and based on shift rotation within a 24×7 Operation.
What you will do:
– Address escalated incidents and service requests.
– Guide Level 1 engineers in troubleshooting.
–Ensure timely resolution and fulfilment of escalated issues.
– Maintain clear documentation of complex incidents.
– Monitor external threat data sources to maintain the cyber network defence threat conditions and determine which security issues may have an impact on the enterprise.
– Perform a detailed analysis of cyber threat adversaries and recommend preventative countermeasures.
– Assess and identify Advance Persistent Threat (APT) activities.
– Maintain and support the shift log for effective shift handover.
– Monitor and review triage activities performed by the L1 analysts and ensure accurate incident closure.
– Assist in creating playbooks and updating the knowledge base repository.
Specific knowledge and skills for the role of Operational Engineers Level 2- Network Security.
The following are critical skills required to be successful in this role:
–Configuring and administering firewalls (such as Palo Alto Networks, Fortinet, and Cisco ASA) to regulate and monitor incoming and outgoing network traffic and ensure network security policies are followed is a skill that requires proficiency.
–Intrusion Prevention Systems (IPS): Capacity to implement and oversee IPS procedures to identify and avert network security risks. In order to do this, network traffic must be configured, watched over, and analysed for potential risks.
–Virtual Private Networks (VPNs):Expertise in establishing and managing VPNs using encryption and authentication techniques to safely link remote users or offices to the network.
–Configuring and managing proxy servers:Expertise in establishing and adjusting forward proxy servers, with a thorough awareness of the different parameters, guidelines, and regulations that are involved.
Qualifications & Experience
What you will bring:
Qualifications:
A degree or Honours (12+3 or equivalent) in Computer Science, Information Systems, Engineering, Telecommunications, or other related scientific or technical discipline is desired.
Experience:
3+ years experience in a cross-functional and interdisciplinary team. GIAC Certified Incident Handler (GCIH) or equivalent certification is mandatory.
Knowledge and skills:
-Threat Detection and Response (CSOC): Able to analyse security alerts and differentiate false positives.Advanced proficiency in administration and configuration of SIEM, EDR and other security Platforms.
-Infrastructure Protection: Proficiency in advanced firewall configurations and intrusion detection systems.
-Identity: Understanding of advanced IAM configurations and role-based access controls.
-Advanced understanding of enterprise IT Cybersecurity operational environment.
-Understanding of the latest security principles, techniques, and protocols.
-Clear thinking and ability to deal with escalations effectively.
-Knowledge of database and operating system security.
-Knowledge of web servers, operating systems, and network protocols.
-Excellent verbal and written communication skills.
-Ability to triage and escalate effectively.
Salary & Benefits
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.
