Are you ready to embark on an exhilarating journey into the world of aviation If you’re a recent graduate with a passion and a thirst for knowledge, our National Graduate Training Program is your ticket to a dynamic and fulfilling career in this exciting industry.
At Emirates, we believe in connecting the world, to and through, our global hub in Dubai and in constantly innovating to ensure our customers Fly Better. Our Retail and contact Centre is an integral part of this process as they are the first touch point to our customer. Our comprehensive program is designed to mold you into a skilled professional in this field by providing you with practical experience in various functions of this department. This program typically targets recent graduates or professionals seeking to enhance their skills and knowledge.
The program aims to equip participants with a comprehensive understanding of reservations, ticketing and other Emirates products. It will last for 18 months, and include a combination of attachments, courses, and On Job Training. It will cover a wide range of topics, such as: conceiving, leading and continuously improving the Emirates Retail and Contact Centre Strategy by seeing to exploit innovative and creative solutions with the intention to build quality, efficiency and revenue into the organisation. The position is responsible for the development, planning and implementation of programs to support the strategy of Retail & Contact Centres across the network.
Qualifications:
– Bachelor’s degree or Higher Diploma certificate from an accredited university or college in Marketing, Business Administration/Management, Project Management, or other related fields.
– GPA 3.0 or above (or equivalent)
– Fluency in verbal and written English (IELTS Score 6 or above)
– UAE Nationality (Passport & Khulasat Al Qaid)
– Must not be over 27 years old
Benefits
– Competitive Salary
– Comprehensive medical coverage
– Travel concessions on Emirates
– Annual leave ticket
– UAE national loan (after training)
– Pension benefits (if applicable)
Recruitment Process
– Submit your complete application and ensure all required documents attached
– HireVue: On Demand video interview
– Psychometric Test
– Interview/Assessment
Note: Ministry of Higher Education attestation is required for certificates
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