Emessa Travel and Tourism Looking for Reservation Agent at Dubai, UAE Full Time

Job Discription
Emessa Travel and Tourism is currently looking for RESERVATION AGENT (OUTBOUND)

If you have the below qualifications, you may send you resume to: ***

Responsibilities
-Making reservations for customers based on their various requirements and budgetary allowances.
-Checking the availability of accommodation or transportation on the customers’ desired travel dates.
-Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
-Processing payments and sending confirmation details to customers.
-Sorting out any issues that may arise with bookings or reservations.
-Selling and promoting reservation services.
-Answering any questions customers might have about the reservation process.
-Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded sea.
-Providing support to customers who may need to amend or cancel a reservation.

Qualifications
-At least 3 years work experience, preferably in the Hospitality or Travel industries.
-Based in Dubai, United Arab Emirates
-Customer-service experience.
-Excellent written and verbal communication skills.
-Multi-tasking and time-management skills, with the ability to prioritize tasks.
-Proficient in Microsoft Office.

Candidate Requirement