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Job Description
. Genuine service personality, with high EQ.
. Lifeguard Certification and Minimum 2 years of similar experience in a 5-star hospitality industry.
. Minimum 1 year of supervisory experience for those required to manage teams.
. A strong command of spoken English is required additional language is an asset.
. Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred.
. Ensure all operational tasks are conducted in line with the service standards and procedures.
. Ensure a safe and guest experience.
. Go the extra (s)mile where possible.
. Prevent complaints and ensure adequate service recovery where needed. . Pro-actively communicate with fellow Ambassadors, always with the guests interests at heart.
