Description:
We are currently looking for a Front Desk Coordinator with a dynamic and friendly personality to join our team, and provide exceptional customer and administrative support to our beauty studio (Location: Jumeirah Village Circle).
Your primary responsibility will be to offer top-notch customer service to our clients and efficiently manage bookings and appointments.
What we need in order for you to be accepted for this job:
Please note that only people that fit the below requirements will be entertained when applying for this position.
. Minimum of 1+ years living in Dubai
. High school diploma or equivalent required
. Minimum 2 years of proven administrative experience, working in an office environment
(Experience in a beauty parlor or hotel front desk with ability to manage appointments and bookings can be a good substitute for the office experience)
. High English level and communication skills (written and verbal)
. Strong computer literacy
. High organizational skills, efficient in time-management, multi-tasking and working under pressure
. Positive attitude, presentable and proven ability to work in a team environment
. Ability to work from 9am to 6pm, flexible with work timings
. Willing to commute or move to Jumeirah Village Circle
. As a bonus, we would highly value candidates who have any experience in Sales/Marketing and who are resourceful and active in using social media platforms (Instagram/Facebook)
Responsibilities:
. Managing schedules, securing appointments and bookings for clients
. Answering inquiries and messages via emails, calls & social media
. Providing prime customer service by welcoming, greeting, accommodating clients and attending to their needs
. Assisting in sales & marketing (being up to date on promotions, new products and services)
. Processing payments and transactions
. Ensuring that the space is well-maintained and organized
. Working collaboratively with team members to ensure smooth operation
. Performing administrative tasks such as filing, updating records & databases, and logging transactions (daily & monthly sales and stocks report)
. Handling deliveries and inventories
Salary & Benefits:
. Salary ranges between 3.5k to AED5k (with bonus scheme)
. Employment Visa
. Health insurance
. Commission & incentive
. Possibility to work from home some days
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