Roles & Responsibilities:
– Responding to customer queries in a timely and accurate way, via phone or chat.
– Handle calls in a consistently polite, professional, and efficient manner.
– Analyzing and reporting product malfunctions.
– Follow-up on customer inquiries which are not immediately resolved & respond to customer requests and clarify the desired information.
– Take the extra mile to engage and help the customers.
Skills Required:
– Should possess positive attitude, active listener & attention to details.
– The candidate should be Bilingual (English/Hindi/Urdu/Arabic)
– Candidate should possess time management, problem solving & critical thinking skills.
– Technical competencies: Zendesk, FreshDesk, Bitrix24, Zoho, Salesforce
..This is not a typical telemarketing role where you’ll be asked to generate leads or achieve targets on monthly basis, it’s just a customer support position to provide better assistance and resolve our customer concerns..
_______________________________________________________________________________________________________
Location: DSO/Al Barsha 1
(Preference would be given to female candidates).
Working Day and timing: Monday to Friday (06:00pm-10:00pm) & Weekends (09:00am-10:00pm)
Salary: Hourly Basis- AED 20 per hour
To Apply: Mail-to: jobs(at)upay(dot)ae with the subject Application for the post of Customer Support Representative (Part Time)
Job Description In support of the Emiratization Program that aims to support the Emirates in the job market and its...
Apply For This JobJob Description The Associate E-Commerce will oversee the day-to-day operations and optimization of our brands e-commerce website(s). The ideal candidate...
Apply For This JobJob Discription A Leading Supermarket of UAE URGENT HIRING • SALESMAN Salary: 1400 AED • SUPERVISOR Salary: 1600-2000 AED (Depends...
Apply For This JobJob Discription We are looking for an Human Resources Assistant to undertake a variety of Human Resources administrative duties. Responsibilities:...
Apply For This JobJob Description Accountant Required 1 – 2 years related experience preferably Male with English and Arabic Proficiency in communication. Fresher/...
Apply For This JobJob Discription We are urgently hiring now Pharmacist, Registered Nurse and Customer Service for our medical Center. We provide Basic...
Apply For This Job