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Job Description
About the Hotel:Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different? brand promise.its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.Jumeirah Living World Trade Centre Residence is a 41 floor luxury serviced apartment tower in the centre of Dubai?s business district. Standing on the site of the old World Trade Centre on Zabeel Road, the striking high-rise comprises 377 serviced residences ranging from one-bedroom duplexes up to four-bedroom double-floor apartments. One of Dubai?s most acclaimed luxury serviced residences, Jumeirah Living World Trade Centre Residence is the place of first choice for travellers in search of short, medium-term and extended stays that combine home comforts with all the hallmarks of a five-star hotel service.About The Job:An opportunity has arisen for a Team Leader to join Housekeeping Department in Jumeirah Living WTCR. The main duties and responsibilities of this role:Main Duties:
- Reports for duty punctually wearing the correct uniform and name badge at all times.
- Provides courteous and professional service at all times.
- Liaises and cooperate with front office to ensure all areas are ready as per the needs of the department.
- Liaises with banqueting and the food and beverage department in order to ensure all areas are ready as per the needs of the department.
- Is constantly aware of the room status to obtain maximum vacant rooms for sale.
- Liaise and cooperate with the engineering department for all maintenance repairs to be done in the various areas.
- Completes daily checks of all guest rooms on allocated section and report discrepancies found.
- Ensures daily that mini-bars are checked and refilled.
- Checks VIP rooms prior to guest arrival and thereafter daily to ensure that the standard is maintained for the duration of the guest stay.
- Ensures that pantries are properly stocked with linen, guest supplies, cleaning supplies according to the established par stock.
- Ensures all deep cleaning programmes are carried out as per set schedules.
- Ensures that plants and flowers are looking fresh and in good condition and to inform the florist of any touch ups that need to be done.
- Understands and adheres to all fire safety procedures.
- Carries out other duties assigned by the Executive Housekeeper/ Assistant Housekeeping Manager.
- Is aware of the company?s Quality Policy, Vision, Mission Statement, Guiding Principles and Hallmarks and ensures that these are put into practice in our daily work activities.
- Communicate new or amended procedures to relevant departments/ colleagues in a timely manner, ensuring they have been understood.
- Control department forms and records according to the Jumeirah standards for Document Control.
- Adheres to Departmental Performance Plan.
About you:The ideal candidate for this position will have the following experience and qualifications:
- High School Graduate
- Diploma/Bachelors in Hospitality Management
- Floor & public area supervision
- Linen room management
- Knowledgeable in use of cleaning products
- General Administration Management
About the Benefits:This position offers a highly competitive salary and package which includes: Basic salary, incentives plan, housing, flight allowance to home country every 2 years, government medical coverage, accident insurance, meals; laundry and transportation.
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