Dr Hassan Al-Abdulla Medical Center Hiring for Receptionist Job at Doha Full Time

Key Responsibilities:

• Provide exceptional customer service and uphold the highest standards of patient satisfaction.
• Greet and promptly acknowledge patients upon arrival and departure to build positive rapport.
• Interact with patients with the utmost professionalism and courtesy to ensure a positive patient experience.
• Promptly address patient inquiries and report concerns and/or complaints to appropriate personnel.
• Accurately schedule patient appointments and communicate with other team members as required.
• Ensure all patient paperwork is obtained and properly filed.
• Answer inbound telephone calls in a timely manner using exemplary phone etiquette.
• Document and promptly relay messages to appropriate personnel.
• Conduct follow-up correspondence on behalf of the practice as required.
• Sort and properly process inbound/outbound mail.

• Accurately collect and process patient payments and provide proof of payment upon request.

• Ensure all payments are accurately recorded within the payment system.
• Collect and maintain payment receipts and file as required.
• Conduct daily register reconciliation and promptly identify and report ledger discrepancies.

• Perform other duties as required.

Job Type: Full-time