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Saudi Arabia

DHS Arabia Looking for Call Center Manager in SaudiArabia Full Time

Job Description

Call Center ManagerJob Location : Saudi ArabiaResponsibilities :?Develop objectives for the call center?s day-to-day activities?Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)?Hire, coach and provide training to personnel to maintain high customer service standards?Monitor and improve ordering telephone handling and other procedures?Evaluate performance with key metrics (accuracy, call-waiting time etc.)?Prepare reports for different departments or upper management

Keyskills :
CallCenterexperience

Job Overview

  • Date Posted:
  • Location:
  • Job Title: DHS Arabia Looking for Call Center Manager in SaudiArabia
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