DHL Express Hiring for Gateway Operations Agent Job at Al Hadd Full Time

Would you like to become part of the world’s most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our “Insanely Customer Centric” Team and become a Certified International Specialist!

Job Overview

The jobholder is responsible for inbound and outbound material for the day to day processing of dutiable material and non-dutiable into HUB and facilitates the customs clearance paperwork, to ensure all shipments are processed on time.

• Ensure timely customs clearance of materials at DHL (Bah-GTWY).
• Operates, OCNT and ACA systems.
• Ensure correct documentation is prepared for clearance and forwarded to Ground Operations in accordance with the procedures.
• Ensure that on hold shipments are scanned on a daily basis with appropriate exception check points and coordinate with Operation Agents and Customer Service to follow up hold shipment.
• Prepare paperwork and shipments for clearance into Bahrain by consignees or their brokers.
• File and maintain shipment and customs documentation in a neat and orderly fashion at all time.
• Loading cleared materials.
• Ensures operation areas COY and NCY are cleaned, tidy and all tools are save and in place at the end of each shift.
• Responsible to open and close all HUs for inbound and outbound shipments on time.
• Preparing shipments manifest for inbound and outbound.
• Moving all outbound materials to HUB on time.
• Following up repair and return shipments
• Following up the RTO shipments process in daily basis.
• Make sure operation area audit in daily basis.
• Operating Forklift in adherence to safety standards.

• 1-2 years’ experience in a Customs and operations related role preferably in Ground Operation
• Educated to degree standard with excellent analytical, English and numerical skills.
• Proficient in computers.
• Knowledge of BAH Customs Rules & Regulation.
• Good oral and written communication skills.
• Strong interpersonal understanding.
• Strong problem solving capability.
• Desire to get the job done.
• Passion to provide excellent Customer Service.
• Right first time philosophy.
• Proven analytical skills
• Team player
• Committed to delivering quality result and exceeding expectations