Position Overview:
The Architected Customer Service Specialist is responsible for designing, implementing, and optimizing customer service processes and systems to ensure an efficient and seamless experience for our customers. This role requires a combination of strategic thinking, technical expertise, and strong interpersonal skills to architect solutions that meet the evolving needs of our customers and business objectives.
Duties and responsibilities:
Job Requirements.css-1t5f0fr{font-size:14px;font-weight:400;font-style:normal;letter-spacing:-0.35px;line-height:22px;color:#001433;word-break:break-word;}.css-1t5f0fr p{margin-top:12px;margin-bottom:12px;}.css-1t5f0fr ul,.css-1t5f0fr ol{list-style-type:disc;padding-left:18px;}@media screen and (max-width: 991px){.css-1t5f0fr{padding:0 12px;}}QualificationsBachelor’s degree in Architecture Proven experience in customer service management, process improvement, and system implementation.Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and levels of the organization.
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