Description:
Supervisor required
Location: Dubai Festival City Mall, Family Amusement Park and Restaurant
Requirements
Must be Dubai based and ready for face-to-face interview
Three years’ experience in a Food and Beverage function in a restaurant or similar service oriented organization including one year in a supervisory capacity.
Work experience in the UAE is highly desirable
Functions
To have positive, hands on attitude to assist service and play area personnel is daily operation.
Organization and control of service team during the shift.
Monitor service quality and quests’ satisfaction.
Complaints handling.
Provide staff training and further development if required, training for specialized skills with the aim to keep well-trained, motivated, professional, high potential staff with the company.
To assist the management team in achieving the Budget and Forecasting revenues and control costs and expenses within the Budget/Forecast.
Skills and experience
Candidate should possess strong customer service, organizational, and communication skills.
Fluent in written and spoken English.
Computer literate in Microsoft Window, Excel, Google.
Practical knowledge in IIKO system.
Ability to focus attention on guest needs, remaining calm and courteous at all times.
Previous experience in Family amusement Parks would be a preference.
Good package is on offer for the right candidate.
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