Description:
Café Branch Manager
Urgently required Branch Manager for our outlet in Dubai with minimum of 3 years of experience in similar role.
Responsibilities:
To ensure the dressing, appearance and presentation of the cafe throughout service is of a consistently high standard and that excellent levels of cleanliness and hygiene are maintained at all times.
To ensure the café operation (opening, closing, service and security) is operated in line with procedures and any other written and verbal communications.
Maintain all equipment and records and ensure compliance to all standards and perform work according to café policies and procedures
Collaborate with managers to review all employee performance and provide training to increase overall performance and monitor all guest requests efficiently to achieve all customer objectives.
To ensure all café storage, service and work areas are consistently clean and tidy and that the appropriate documentation is maintained.
To prepare, schedule and execute weekly rota for the café team, ensuring the efficient and effective use of resources.
Working with the Operation Head, to ensure that appropriate planning and preparation is undertaken for seasons and events.
To supervise Cafe Assistants in their duties ensuring all service and operating procedures are followed.
To ensure new staff are inducted and trained in their role and to assist in the ongoing training and development of cafe staff.
Monitor budgets to ensure that the branch remains profitable
Actively find ways to lower operation costs while expanding the customer base
To manage the ordering of all provisions (food, beverage, consumables and disposables) as required and in line with financial procedures.
Arabic speaking nationalities will be preferred.
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