Description:
For one of our leading BPO clients we are urgently looking for a Business Head.
Bachelor’s/ Master’s Degree in Business or other related major
10+ years of Management experience within the Business Process Outsourcing industry
Deep understanding of the BPO Procurement process
Proven ability to initiate, develop and grow C-level and senior relationships within target client organizations – and influence purchase and buying decisions
Understanding of BPO requirements in specific market segments, including Retail, Travel, BFSI and Government.
Strong skills in the areas of business turnaround, value creation, customer management.
Excellent written and verbal communication skills with the ability to build strong relationship with internal and external stakeholders
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