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Doha, Baladīyat ad Dawḩah, Qatar
Chalhoub Group
Full time
RETAIL & DISTRIBUTION · Doha
Senior Fashion Consultant
We usually respond within
a week
We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere. To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together. At Chalhoub we express the exceptional As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store. Drive eNPS through people experience initiatives and culture Ensure customer data is properly captured in adherence to marketing team requirements With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits,
Who we
are
What you’ll be doing
You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews
Drive client relationships within an omni-channel approach
Provide pre-buying feedback on products
Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
Ensure click and collect are conducted within SLAs (Service-level agreement)
Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
Support with in-store marketing events and activations
Keep abreast of all brand social media activities and campaigns
Drive sell-throughs within the store
Support in-store CX initiatives
Provide input to what ‘s working well /what’s not working well within the store
What we can offer you
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
Department Role Senior Fashion Consultant Locations RETAIL & DISTRIBUTION · Doha
Senior Fashion Consultant
Do you have experience in Retail (Fashion Apparel, Luxury Goods & Jewellery)
Gender We would like to know more about our candidates. Please note that any of the information that you provide does not affect your chances of being awarded the role. If you are happy to, please provide us with the information below. This information is completely voluntary.
PERSONAL DATA PROTECTION POLICY
This Personal Data Protection Policy details the CHALHOUB policy with regard to personal data provided on its websites and (the “
Website
“).
CHALHOUB respects your concerns regarding the confidentiality of personal information and data provided by you. By providing your personal information and data, you consent to the use, analysis and, where applicable, disclosure of such information by us for purposes associated in particular with your requests for our newsletters, press releases and recruitment messages. Consequently, we encourage you to read this policy carefully. This Personal Data Protection Policy applies to all personal data provided by you on our Website.
CHALHOUB may collect and process the following data about you
Information you give us
.
You may give us information about you by filling in forms on the Website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to receive our Newsletter or participate in discussion boards or other social media functions on the Website (this includes Facebook, Instagram, Pinterest, Twitter and Tumblr) and when you report a problem with our Website. The information you give us may include your name, address, e-mail address and phone number, personal description and photograph.
Information CHALHOUB collects about you. With regard to each of your visits to the Website CHALHOUB may automatically collect the following information:
technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Website (including date and time); page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
CHALHOUB uses data held about you in the following ways:
Information you give to us. CHALHOUB will use this information:
to provide you with information about goods and services CHALHOUB offers;
to notify you about changes to our service;
to ensure that content from the Website is presented in the most effective manner for you and for your computer.
Information CHALHOUB collects about you. CHALHOUB will use this information:
to administer the Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve the Website to ensure that content is presented in the most effective manner;
to allow you to participate in interactive features of our service;
as part of our efforts to keep the Website safe and secure;
to measure or understand the effectiveness of advertising CHALHOUB serves to you and
* to make suggestions and recommendations about goods or services that may interest you.
Disclosure of your information
CHALHOUB may share your personal information with any member of the CHALHOUB Group, which means its subsidiaries, its ultimate holding company and its subsidiaries.
Protection of your data and respect of your privacy
CHALHOUB has made every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties.
However, CHALHOUB does not control each and every risk related to the use of the Internet, and therefore warns visitors of the potential risks involved in the functioning and use of the Internet.
CHALHOUB will treat your data subject to the UAE legislation.
This legislation allows you to access, rectify and delete any personal information by submitting a written notice to the following address: M.C.T. FZE a Jebel Ali Free Zone establishment organized and existing under the laws
