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Job Description
INSPIRE | EXHILARATE | DELIGHT
We are the leading partner in the luxury goods sector in the Middle East, with more than 600 stores in addition to 300 brands, and we have more than 65 years of experience in the region – making us a party A major player in the beauty, fashion and gifts sectors by providing distinguished services to our partners and enabling us to delight all our customers. We are rapidly transforming from a traditional luxury retail distribution and retail organization in the Middle East to a hybrid retail organization that makes the luxury experience accessible to our customers everywhere.
To support the next phase of our growth, we aim to build a world-class team, and to employ technology and data in the continuous improvement of every aspect of our operations, from traditional retail to supply chain and customer loyalty. That’s why we’re looking for the best talents and capabilities to join us on our journey to explore new horizons together.
Your Job Tasks
At Chalhoub Group we represent the world’s most prominent brands. In your role as a Fragrance Consultant, you will be responsible for achieving higher sales targets by ensuring an outstanding customer experience and adhering to high professional standards. You will also be responsible for providing fragrance advice to your clients and guiding them regarding the nature of fragrances and the allergies they may cause using appropriate products. Your responsibilities include:
. Developing relationships with customers to enhance their loyalty.
. Answering customer inquiries about products, prices, availability, and uses of the product and services.
. Communicating with customers to assess their needs, provide assistance to them in meeting those needs, and meet or even anticipate customer expectations.
. Informing customers about the product ranges that best suit their needs.
. Explain the uses of different brands and products and their advantages.
Take charge of new product launches, product promotion and marketing My opinion.
. Enhance sales while achieving targets set for lines and sales by employing your knowledge in perfumes.
. Promote perfume sales during events, shows and new product launches.
Follow up on sales targets at the store level.
Preparing daily sales reports.
. Communicate with customers remotely to generate traffic for the store or via the e-commerce platform (if available).
. Participate in the realization of incentives and post-product sales tracking at the store level.
. Ensure store merchandising levels are achieved as per brand guidelines.
Ensure that stores are restocked on the appropriate shelves and at the appropriate times.
. Reporting inventory shortages using the inventory request form.
Ensure that stock is received according to established procedures.
Maintaining the cleanliness of the area in charge.
Adherence to company procedures regarding ordering, cash handling, and other common practices.
What we are looking for
At least two years of experience in the field of perfumes
What we can do for you
With us, you will turn your ambitions into reality. We will help you design your career journey with enriching experiences and opportunities to learn, develop and tackle different tasks within your role or through your internal mobility. Every day, our group creates diverse career paths for exceptional people.
We value the value you add to us, and we seek to offer a competitive benefits package that includes health care, contribution to children’s education, remote work policies, flexible working policies, in addition to exclusive discounts for employees. To view all our benefits
Calling all candidates to apply!
We believe that inspiring our customers and giving them joy and happiness depends primarily on On diversity Intellectual and cultural diversity and constructive differences in abilities and points of view. Accordingly, the Chalhoub Group is committed to the principles of inclusion and diversity in everything it does.
We welcome all candidates to apply to become part of our bright future. We examine all applications from a perspective based on merit and equal opportunities, regardless of gender, age, race, religion, or origin, with our constant keenness to benefit from the competencies of people of determination.
