Who we are
We are the leading luxury goods partner in the Middle East, with over 600 stores and 300 brands, and over 65 years of experience in the region – making us a key player In the sectors of beauty, fashion and gifts by providing distinguished services to our partners and enabling us to delight all our customers. We are rapidly transforming from a traditional distribution and trading organization that retails luxury goods in the Middle East to a hybrid retail business that makes the luxury experience accessible to our customers everywhere.
To support the next phase of our growth, we aim to build a team A world-class business, and to employ technology and data in the continuous development of every aspect of our operations, from traditional retail to supply chain and customer loyalty. That is why we are looking for the best talents and abilities to join us on our journey to explore new horizons together.
Your Job Duties
At Chalhoub Group we offer the world’s most iconic brands. In your role as a Fragrance Consultant, you will be responsible for achieving higher sales targets by ensuring an outstanding customer experience and adhering to high professional standards. You will also be responsible for providing fragrance advice to your clients and guiding them as to the nature of the types of fragrances and the sensitivities they may cause by using the appropriate products, as your responsibilities include the following:
. Develop relationships with customers to enhance their loyalty.
. Answering customer inquiries about products, prices, availability, product uses and services.
. Communicating with customers to assess their needs and providing them with assistance in meeting those needs and meeting or even anticipating customer expectations.
Inform customers of product ranges best suited to their needs.
. clarify H Uses of different brands and products and their advantages.
. Responsible for new product launches, product promotion and visual marketing.
. Enhance sales while achieving targets set for lines and sales by employing your knowledge in perfumes.
. Promote perfume sales during events, shows and new product launches.
Follow up on sales targets at the store level.
Preparing daily sales reports.
. Communicate with customers remotely to generate traffic for the store or via the e-commerce platform (if available).
. Participate in the realization of incentives and post-product sales tracking at the store level.
. Ensure store merchandising levels are achieved as per brand guidelines.
Ensure that stores are restocked on the appropriate shelves and at the appropriate times.
. Reporting inventory shortages using the inventory request form.
Ensure that stock is received according to established procedures.
Maintaining the cleanliness of the area in charge.
Adhering to the company’s procedures regarding ordering, handling cash, and other common practices.
Ingredients for your success
What we can offer you
You will turn your ambitions into reality with us. We will help you design your career journey with enriching experiences and opportunities to learn, develop and tackle different tasks within your role or through your internal mobility. Every day our group provides diverse career paths for exceptional people.
We value the value you add to us, and we seek to offer a competitive benefits package that includes health care, contribution to children’s education, remote work policies, flexible working policies, in addition to exclusive discounts for employees. To review all our advantages and characteristics, click here
Calling all candidates to apply!
We believe that inspiring our customers and giving them joy and happiness depends on Primarily on diversity Intellectual and cultural diversity and constructive differences in capabilities and points of view. Accordingly, the Chalhoub Group is committed to the principles of inclusion and diversity in everything it does.
All candidates are welcome to apply for employment and become part of our bright future. We consider all applications from a perspective based on merit and equal opportunities, regardless of gender, age, race, religion or origin, with our constant keenness to benefit from the competencies of people of determination.
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