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Job Description
Who we are
We are the leading partner in the luxury goods sector in the Middle East, as we own more than 600 stores in addition to 300 brands, and we have more than 65 years of experience in the region – which makes us We are a major player in the beauty, fashion and gifts sectors by providing distinguished services to our partners and enabling us to delight all our customers. We are rapidly transforming from a traditional luxury retail distribution and retail organization in the Middle East to a hybrid retail organization that makes the luxury experience accessible to our customers everywhere. To support the next phase of our growth, we aim to build a team with world-class specifications, and to employ technology and data to continuously develop every aspect of our operations, from traditional retail to the supply chain and customer loyalty. That’s why we’re looking for the best talent and abilities to join us on our journey to explore new horizons together.
Your Job Duties
The Beauty Consultant will be responsible for providing outstanding customer service to all of our clients and using appropriate sales techniques and product knowledge to reach sales goals. He will also be responsible for counter cleanliness, restocking, and handling new product launches, product demonstrations, and marketing. Our consultant will also be obligated to maintain a high level of standards when it comes to attracting clients, as his responsibilities include the following:
. Developing guest experience standards and maintaining them to enhance customer loyalty.
. Answering customer inquiries about products, prices, availability, and uses of the product and services.
. Communicating with customers to assess their needs, provide assistance to them in meeting those needs, and meet or even anticipate customer expectations.
. Informing customers about the product ranges that best suit their needs.
. Explain the uses and advantages of different brands and products.
. Promote sales while achieving established line and sales goals by employing makeup knowledge.
. Follow up on store-level goals.
. Preparing daily sales reports.
. Participation in achieving incentives.
. Follow up on sales goals after launching the new product at the store level.
. Ensure investigation In-store merchandising levels according to brand guidelines.
. Ensure stores are restocked on the right shelves and at the right times.
. Submit stock shortage reports using the stock request form.
. Ensure stock is received according to established procedures.
What we can offer you
It will transform your ambitions With us to reality. We will help you design your practical journey through rich experiences, learning and development opportunities, and dealing with different tasks within the framework of your role or through your internal mobility. Every day, our group provides diverse career paths for exceptional people. We value the value you add to us, and we strive to offer a competitive benefits package that includes health care, contribution to children’s education, remote work policies, flexible work policies, in addition to exclusive discounts for employees. To view all our benefits and characteristics, click here.
Calling all candidates to apply!
We believe that inspiring our customers and giving them joy and happiness depends on Primarily on diversity Intellectual and cultural diversity and constructive differences in abilities and viewpoints. Accordingly, the Chalhoub Group is committed to the principles of inclusion and diversity in everything it does.
All candidates are welcome to apply to become part of our bright future. We examine all applications from a perspective based on merit and equal opportunities, regardless of gender, age, race, religion, or origin, with our constant keenness to benefit from the competencies of people of determination.
