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Doha, Baladīyat ad Dawḩah, Qatar
Centara Hotels and Resorts
Full time
JOB DETAIL
Thai Front Desk Agent
By Centara Hotels & Resorts Posted on 02 Nov 22
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Basic Function
To present a personable, helpful, and professional image of the hotel. Responsible for checking guests in and out of the Hotel, making necessary travel arrangements, and assisting with general information.
Duties & Responsibilities
Responsible for checking guests in and out of the Hotel
Issues room keys, pamphlets, discount cards, etc.
Works in conjunction with the Bell Desk to assist guests to their rooms
Answers various questions from guests
Arranges transportation for guests
Computes bills, collects payment and makes change for guests
Runs various reports on the computer for management
Assist in the key inventory and control procedures
Handle guest complaints, inquiries, comments and initiate appropriate action and follow-up
Other duties as assigned by the Management
Criteria
Thai Speaker prefer
Minimum 1 year of experience in similar position preferably in hospitality business
Proficiency in English and computer literacy
* Good health, mature and pleasant personality, and neat appearance
