Job Discription
We are looking for highly organized candidates with excellent people skills for the position of guest service representative. Guest service representatives are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in hotels, among other duties.
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
Guest Service Representative Responsibilities:
Greeting guests upon arrival and making them feel welcome.
Administering check-ins and check-outs.
Providing front desk services to guests.
Assigning rooms and taking care of administrative duties.
Delivering mail and messages.
Processing guest payments.
Coordinating with bell service and staff management.
Being a source of information to guests on various matters such as transport and restaurant advice.
Processing meal and beverage requests.
Accommodating general and unique requests.
Diffusing conflict or tense situations with guests.
Candidate Requirement
Guest Service Representative Requirements:
High school diploma or GED.
2+ years of customer service experience.
A certificate or diploma in hospitality is advantageous.
Exceptional interpersonal skills.
Excellent written and verbal communication.
Good time management and organizational skills.
Conflict resolution experience.
Patience and good listening skills.
Job Description POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve...
Apply For This JobJob Description Role Details – Key Responsibilities and Accountabilities: Key Tasks: Liaise with and work closely with hotel operators and...
Apply For This JobJob Discription Urgnet need packing Helper…. Monthly salary = 1700+overtime Visa,Medical,Transport and Accomdation all provide company… We need vist visa...
Apply For This JobJob Description Title: Senior Construction Engineer – 1) Job Opening: Senior Construction Engineer – HOOK UP experience KBR is looking...
Apply For This JobJob Discription I am looking for a female shadow teacher for my son who has a speech delay with mild...
Apply For This JobJob Description What’s the role We’re looking for someone who wants to kickstart their career with an exciting finance internship....
Apply For This Job