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What you’ll do
- Welcoming captains in office and supporting them
- Support captains through different channels (Facebook, Whatsapp, Phone Calls)
- Call captains randomly and check if they need help
- Help in engagement activities with captains
- Recruit, onboard and do captain training
- Onboard new suppliers
- Do car check-ups and make sure that captains are following quality guidelines
What you’ll need
- Ability to get hands-on in a complex operational environment
- Ability to manage multiple tasks and work to tight deadlines
- Confident, outgoing, and with a predisposition to teach others
- Good technical proficiency, literacy skills, and a competent computer user
- Ability to effectively troubleshoot problems and work collaboratively within a team environment
- Excellent technical proficiency, literacy skills, and a competent computer user
- Experience working in a similar role & within the technology industry/start-up environment is highly desirable
- Must hold a bachelor’s degree
Where you’ll be
- Even though we are working remotely, we are strong believers in collaboration and the power of building social connections with our teams. For that reason, our offices are still open and provide plenty of collaboration-friendly spaces at times when teams need it or if you need a quiet space to work outside of home.
- You’ll be working in the location you’re hired from. Due to legal and compensation considerations, you will need to be based out of the country you’re hired from as your primary work location.
