This role is an opportunity for a technologist with a passion for Linux and Customer Success to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
No two days are the same in Support & Technical Services. We engage in challenging problems to solve, constantly pick each other’s brains and our minds are always abuzz with ideas for helping our customers to make the most of their Ubuntu systems. We are rapidly expanding and are looking for talented professionals with a passion for working on the next generation of Ubuntu solutions for our customers.
Role Description
Linux Support Engineers in Canonical will be accountable for providing an outstanding technical support experience to our customers. From problem qualification to full resolution, you will own and manage your cases over the phone, email and Web. Your duties will include providing technical expertise through excellent written and verbal communication.
Key Responsibilities & Accountabilities
Required Skill & Experience
Desired Skills & Experience
About Canonical
Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu — the world’s #1 cloud operating system. Our mission is to realize the potential of free software in the lives of individuals and organisations. Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.
We offer:
Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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