Log In
Sign Up
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]>
- Responsible for Client success
- Minimum 4++ years of core Customer Service & upselling experience is must.
- Achieving KPIs/goals for each service process
- Manage excellently the Client service offerings as per company policies
- Resolving customer complaints brought to your attention.
- Assist in creating policies and procedures.
- Enhancing Client service delivery quality.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff/Management
- Possessing excellent client service skills
- Maintaining a pleasant working environment for your team.
Job Type: Full-time
Experience:
- customer service: 2 years (Required)
Language:
- English (Required)
