bunq Hiring for Customer Guide (English) – Turkey Job at Maslak Full Time

Use your communication power and problem-solving skills to Make Life Easy for our users, provide them the best support by solving every single online ticket. Up for the task? Kick off your application by taking our assessment and find out if bunq is your perfect match!

Take ownership

Have a user-centric approach in dealing with every single online ticket and make a difference every day without telephone calls or robots involved.

• use words, emojis and gifs to make our users happy

• investigate and pinpoint the problem for our users and fix it

• coordinate with 2nd line support at bunq HQ (Amsterdam)

• You’re a near-native English speaker, bonus points for French, German, Italian, Dutch or Spanish
• You’re a master at using the written word, emojis and gifs to make our users happy
• You can listen, investigate and pinpoint the source of the problem. Then fix it.
• You easily learn A-Z about bunq and grow your knowledge of the FinTech world
• You’re able to work in an international environment, by coordinating with 2nd line support at bunq HQ (Amsterdam)

Your space to perform

We give you the space and the tools you need to succeed.

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• Salary that grows as you grow; we offer a starting gross monthly salary between €1,000 – €1,150

• Great colleagues that share your mindset

We’re an equal opportunity employer. No matter who you are, where you’re from, who you love, follow in faith, disability status, ethnicity or the gender you identify with (tell us your pronouns), you’re welcome at bunq.