Job Location | Jeddah, Saudi Arabia |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Chemicals Manufacture |
Functional Area | Not Mentioned |
Job Description
The key purpose for the Technical Product Support Manager is to train, promote and support the dosing product portfolio. You will be required to provide technical expertise to all customers in the Middle East region and corporate accounts. As part of the new product development program, you will be a product champion for agreed projects providing the link between the customers and the design team, identifying new market opportunities.Job Responsibilities:? First line technical support? Technical product training for customers? Installation of the dosing systems for dilution, laundry and dishwash? Working with customers to support in field issues? Set and implement annual sales plan to meet business needs? Develop and adapt training programmes and materials for the local region? Gather market information, its trends, products and competitors, to strengthen our market knowledge as well as to consolidate this information and select what can be useful for future meetings or providing input for strategy shaping? Support new product / solution / offer development & deployment to drive innovation within Brightwell (New Product Pipeline (NPP) Process)? Manage CRM for reporting? Report customer activities to the line manager in regular meetings
Keyskills :
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