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Job Description
F & B SupervisorJob Location : Qatar:?To ensure that customers receive a consistently high standard of service.?To supervise a station and ensure that standards are maintained at all times.?To personally coach, train and develop the F&B service team to ensure good food and beverage knowledge, perfect Sequence of service delivery and our LIFE values.?To ensure the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups as per outlets and Rotana standards.??To continuously collect feedback from guests and report it back to the Management.?Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation.?Ensure the proper appearance and grooming of assigned Colleagues?Handle the welcome of arriving Guests?Maintain a professional and friendly relationship with the Outlet patrons to ensure their well-being.?Well versed and knowledge in the Outlet?s menu, promotional activities and other relevant issues concerning the outlets and the Hotel.?Operate in a safe and environmentally friendly way to protect guests? and colleagues? health and safety, as well as protect and conserve the environment.?Comply with the hotel environmental, health and safety policies and procedures.?To Handle special dietary requirements in a professional way and keep both Kitchen Sous-chef and Manager informed.?To report any issue within the outlets to Housekeeping, Engineering or Security depending on its nature.Requirements:?Excellent customer service skills.?Excellent communication skills, both written and verbal.?Excellent attention to detail.?Events experience in a hotel or large conference or sporting venue.?Flexible around working days and hours, including weekends and occasional nights.?Evidence of working to deadlines?Adaptable to change.
Keyskills :
F & B Supervisor
