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Job Description
Senior Application Engineer ? Wellborn ConstructionDo you enjoy being part of a successful team?Are you an Application Engineer looking for a new opportunity?Join our Wellborn Construction teamOur Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets. Our team arranging technical expertise to meet our client expectation. We provide customers with the peace of mind needed to improve their operations reliably and efficiently.Partner with the bestAs a Senior Application Engineer ? Wellborn Construction – you will be responsible for post-Sales support of customer issue. This can include repairs (both returns and field), technical support or a field service or other service request. Participates in discussions about the future of the business requiring frequent and thorough interaction with other functions. Develops the year plan for the own function based on the framework of the strategic plan for the whole unit.As a Senior Application Engineer ? Wellborn Construction, you will be responsible for:
- Owning the resolution of post-sales technical customer issues. Level 1,2,3 Technical Support ? Resolves post sales Technical Issues. As the technical depth required to resolve an issue increase, the ?level? of skill set increases. For some products 1 individual may handle levels 1,2 and 3 while for other products these may be separate individuals with increasing skill sets.
- Handling complex medium term project processes. Department must define approaches. Variety due to customization to client needs.
- Presenting projects plans, technical roadmaps, risks, and recommendations to senior business leaders (EB and SEB) within technical space and occasionally to senior leaders in partner technical teams.
- Handling important business unit clients. Complex processes requiring involvement of many stakeholders at the client side.
Fuel your passionTo be successful in this role you will:
- Bachelors degree in an Engineering field.
- Minimum of 10 years? experience in technical support ? Liner Hanger
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills.
- Demonstrated ability to analyze and resolve problems.
- Demonstrated ability to lead programs / projects.
- Ability to document, plan, market, and execute programs.
- Established project management skills.
Work in a way that works for youWe recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working with usOur people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.Working for youOur inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
About UsWith operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, were committed to achieving net-zero carbon emissions by 2050 and were always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.Join UsAre you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
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