Main Objectives
Ensures that the company established Quality Management System (QMS) and other related management system such as Safety Management System (SMS) and Environmental Management System (EMS) that are in accordance with ISAGO, ISO and other applicable international standards are managed, controlled and implemented accordingly. Performs activities / tasks as per Quality Assurance program and report to management any gap / deficiency identified, assessed, analyzed and actioned. Ensure that Corrective / Preventive Action (CAPA) has been implemented within agreed time frame and will be followed-up / evaluated to verify the effectiveness of the corrective / preventive action taken.
Main Duties
o Directs and supervises the activities of assigned personnel in quality assurance, planning audit schedule to ensure adequate and appropriate coverage of all of company’s activities.
o Oversight management system and operational activities including related supporting activities in accordance with established Quality (QA) and Safety Assurance (SA) programs.
o Prepares and carries out audits as per approved audit program / schedule and performs ad-hoc inspections as part of monitoring and assessing the effectiveness of the corrective action taken.
o Perform risk assessment as part of audit risk-based process identifying hazards and assessing the risk in terms of probability and severity. This includes follow-up, review and re-assessment as part of continual improvement.
o Prepares reports resulted from audit / inspection performed identifying positive observation, observation for improvement and any non-compliance that requires corrective action.
o Identify and report recurring events of noncompliance / nonconformity as part of continual improvement and reassessing the effectiveness of the corrective action taken.
o Verifies the implementation compliance through sampling inspection process and statistically analyze the outcome.
o Ensure that latest operational requirements through documented manuals / procedures are available and in accessible format to concerned users through spot inspection.
o Performs verification of the effectiveness of the preventive maintenance program by reviewing the established maintenance program as recommended by the manufacturers / suppliers.
o Performs process and documented procedures review to ensure compliance with ISAGO standards including other standards such as customer airlines and airport operator.
o Recommends amendment / changes as part of continuous improvement and/or as resulted from audits / inspections.
o Perform risk assessment whenever required as part of risk-based audit / inspection and/or occurrence analysis
o Carries out other similar or related duties such as maintaining all audit records, assisting with monitoring responses to non-compliance report and performing audits on training courses / programme.
o Utilize company’s auditing / inspection software programme whenever possible.
o Review audit / inspection checklist for currency.
o Perform other assessments such as gap analysis, test, comparison / benchmarking and consultation.
o Ensures records produced from quality / inspection and other related tasks are controlled in accordance with the company’s standard and confidentiality is maintained.
o Comply with the Company and Airport authorities’ health, safety, and security regulations.
Minimum Requirements
Education:
o Completion of 12 years education followed Specialized Training Accumulative of 6 months.
Experience:
o 3 years’ experience in ISO work including time required to obtain an internal quality system auditing training.
Other Essential Requirements:
o Good knowledge of written and spoken English.
o Hold Quality Assurance Audit Training and/or equivalent.
o Hold Quality Planning & Statistics and/or as acquired from work experiences.
o Skill in using Microsoft office programs such as Word, Excel, PowerPoint, etc.
Job Types: Full-time, Contract
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