Job SummaryThe Assistant Restaurant Manager is responsible for supervising and controlling the whole team while participating in achieving outstanding service and guests’ satisfaction.Key AccountabilitiesSupervise the food preparation and presentation process, ensuring high quality items and conformity with the set standards and techniques, check the quantity/quality of displayed items and take necessary actions upon needed. Perform, during rush hour and upon need, the tasks of greeting, taking food orders, serving guests while informing kitchen/bar staff and waiters to act accordingly. Implement adequate hygienic policies and procedures and ensure that health and safety regulations are followed at all times in the restaurant. Handle customers’ complaints appropriately while ensuring continuous client satisfaction. Monitor, on a daily basis, F&B costs and review the operation’s budget with the Manager and overview the restaurant’s set targets taking necessary measure to meet them. Manage all operations relating to restaurant’s function such as participating in the opening and closing procedure, checking maintenance, managing shifts and liaising with the purchasing department. Monitor performance of stewards and handle tips calculation and distribution. Controls inventory, monitors revenues and modifies procedures and prices.Qualifications, Experience, KnowledgeBachelor’s Degree or equivalent in Food and Beverage or Hospitality Management 3 – 5 years of experience in F&B operations, out of which 1 – 2 years in a managerial role Fluency in English Proficiency in MS OfficeCompetenciesCultural Awareness Initiative Commercial Understanding Customer Focus Decision Making Developing and Motivating Others Driving and Achieving results
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