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Job Purpose:
To up sell a variety of Shisha products to the clients within the Restaurant in a happy, fun, positive and friendly manner, the main responsibility is to be knowledgeable about your product promote and sell Shisha to maximize sales
To up sell a variety of Shisha products to the clients within the Restaurant in a happy, fun, positive and friendly manner, the main responsibility is to be knowledgeable about your product promote and sell Shisha to maximize sales
Key Result Areas:
- To be punctual with an exceptional appearance in full uniform and appropriate footwear.
- Regard all guests with a smile, happy, friendly, and professional attitude.
- Ensure a clean, safe, and well-maintained restaurant area.
- Ensure a clean, safe, and well-maintained workstation.
- To ensure a timely and safe delivery of product from sale.
- Work closely, assist and communicate with the waiters and floor staff listening and understanding instructions paying attention to what is happening around you
- Promote and sell Shisha products for maximum sales.
- Must be available to answer questions, queries effectively, ensuring the client’s needs are met throughout the whole of their visit
- Seeking guidance from floor staff and supervisors for complaints and issues when necessary.
- Understand the infirmary procedures and assist anyone in need of medical attention.
- Must be energetic and fun, willing to approach, engage and sell to clients.
- Provide exceptional customer service, a great work attitude and professional service to ensure clients’ overall experience.
- Report any breakage to the supervisor
