Responsibilities:
Create the virtual servers, increase resources, and follow up with assigned technical teams.
Manage the virtual environment and follow up on solving problems according to the service level agreement.
Install updates according to the procedures followed with cyber security.
Provide the necessary support to the Ministry’s servers team in solving problems and implementing set requirements.
Apply standard cyber security requirements for preventive systems installation and proper activation across all servers.
Activating the new virtual networks in cooperation with the Ministry’s Datacenter Networks Team.
Monitor servers and resolve related problems in cooperation with the system owner (Servers and Storage Units Department).
Respond to a supportive system for the implementation of virtual environment services
Open incident ticket with the manufacturer and follow up until resolving problems associated with the virtual environment and storage units.
Manage HCI hybrid servers systems and follow up on periodic maintenance with the manufacturer.
Manage storage units and solve associated problems with the manufacturer.
Perform periodic maintenance of storage units by installing the latest updates to stabilize the operations.
Prepare periodic reports on servers and their performance state.
Conduct periodic inspection and comprehensive technical evaluation of the virtual environment components and storage units and open related incident ticket with the manufacturer and ensure the problem is resolved.
Respond to attend to emergencies and emergency meetings until the problem is resolved.
Requirement:
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Proven experience as an HCI Administrator or similar role, managing hyperconverged infrastructure environments.
Strong knowledge of hyperconverged infrastructure concepts and technologies, such as VMware vSAN, Nutanix, or Microsoft Azure Stack HCI.
Experience with virtualization technologies, including VMware vSphere or Microsoft Hyper-V.
Familiarity with storage management and data protection mechanisms in HCI environments.
Understanding of network concepts and protocols, including VLANs, subnets, and routing.
Strong problem-solving and troubleshooting skills, with the ability to diagnose and resolve complex infrastructure issues.
Excellent communication and interpersonal skills to collaborate effectively with clients, team members, and vendors.
Relevant certifications, such as VMware Certified Professional (VCP) or Nutanix Certified Professional (NCP), are highly desirable.
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