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Job Description
JOB DESCRIPTION Communication and Coordination
- To facilitate smooth interaction between the team members and nursing administration
- Maintain comprehensive employee list up to date with all necessary information
- Keep track on the leave details of nursing team and report.
- Ensure timely collection and maintenance of the nurses duty roster
- Ensure appointment order of employees is collected from HR department and is duly signed by them and returned to personal file
- Ensure creation of employee ID and E mail ID for newly joined nursing members
- Keep track on BLS training and ensure every teams attendance
- Coordination of all nurses meeting with CNO and maintain meeting minutes
- Arrange the necessary manpower for medical camps in coordination with AGM Nursing
- Maintain the inventory of Nursing Office
- Support in planning departmental activities, evaluating doctors and other hospital employees, and creating and maintaining policies
Quality Assurance
- To participate and contribute to departmental quality initiative
- To carryout data collection/support in data collection
- To adhere to the safety norms of hospital, follow both patient, and safety rules
- To participate and contribute to departmental quality initiatives
- To be aware of departments performance and objective
- Collection of the quality indicator statistics from all departments concerned in coordination with the statistician (QA)
Managing Patient Records
- The administrator must make sure that medical histories, current health information, and billing, insurance and legal documents are all being handled appropriately.
- Keeping all of this information organized and up to date is an essential role that a hospital administrator must fill
Job interactions
- Works closely with internal stakeholders such as the Chief Nursing Officer, Nursing, Security and Ambulance and Human Resources Department etc in matters related to reporting, co-ordination, transportation and security issues, coordination etc
- Works closely with external stakeholders such as Educational Institutions, Healthcare Organizations, and Company Representatives etc in matters related to facility support, feedback, coordination of educational activities
Advanced Qualification / Certification / Specialist Training
- Customer Care Professional Certification/ Customer Care Supervisor Certification
ABOUT THE TEAMAster Hospitals, one of the largest private healthcare service providers in GCC, aim to make a difference with our patient-centric approach to medical care and an inherent emphasis on clinical excellence. Currently, Aster Hospitals are located in 4 countries in the GCC specializing in primary, secondary and tertiary healthcare. These include Aster Hospitals (Mankhool and Al Qusais) in UAE, Aster Al Raffah Hospitals (Muscat, Sohar and Ibri) in Oman, Aster Hospital (Doha) in Qatar and Aster Sanad Hospital (Riyadh) in Kingdom of Saudi Arabia delivering on a simple yet strong promise to its people: Well treat you well. Overall, Aster DM Healthcare Group has a strong presence in GCC and is an emerging healthcare provider in India with 25 hospitals, 116 clinics and 238 pharmacies manned by 20,500+ workforce (including approx. 1250 doctors on fee for service basis) from across the geographies.
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