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Published
June 16, 2022
Location
Doha, Qatar
Category
Customer Service / Reservations / Telecalling
Job Type
Full-time
Description
Looking for a Call center Agent for Doha, Qatar.
Job Responsibilities:
- Manage large amounts of incoming phone calls.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Generate sales leads Identify and assess customers’ needs to achieve satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies Take the extra mile to engage customers.
Job Requirements:
- Bachelor degree holder.
- Two years experience as a Call center Agent.
- Dynamic, hard-working, pleasant personality, self-disciplined & self-motivated.
- Must be a team player.
