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Qatar
Apparel Group – UAE
Full time
JOB DESCRIPTION POSITION OBJECTIVE – The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience – Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager Key Responsibilities Customer Service: – Greet the customers and assist them in selecting the right product. – Convert the window shoppers to ultimate buyers. – Promote the Club Apparel Loyalty Program of the company for repeat sales – Serve Customers with the highest standards and follow the company guideline of selling ( GUEST Greet, Understand, Explain, Sell, Thank) – Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge – Must be presentable and well-groomed at all the times – Flexible to work for extended hours during the Sale period – Must possess up to date product knowledge and ensure minimal stock loss. – Flexible to work for extended hours during the Sale period. Merchandise: – Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms – Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained. – Record the inventory inward / outward and maintain the report of the same Process- Handle the POS (Point of Sale) / Billing Counter efficiently – Tally money in the cash till during the beginning / end of the shifts- Issue receipts / refunds / change to the customers correctly- Process the payments by cash / credit cards / vouchers / automatic debits- Ensure awareness and vigilance at all times of security in the store without any negligence- Must be flexible to work for varied shifts and overtime as per the business requirement- Adhere to SOP & Loss Prevention Policies- Maintain confidentiality of the sales figures to the outside party
