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Starbucks
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrates coffee and the rich tradition, but that also brings a feeling of connection. Starbucks coffeehouses have become a beacon for coffee lovers everywhere because they know they can count on genuine service, an inviting atmosphere and a superb cup of expertly roasted and richly brewed coffee every time. It’s not unusual to see people coming to Starbucks to chat, meet up or even work. Starbucks is a neighborhood gathering place, a part of the daily routine – and we couldn’t be happier about it. Get to know us and you’ll see: we are so much more than what we brew. Starbucks prides itself on its people, or partners as we call them. We strive to develop each partner to achieve their career goals, whether this is to become a district manager, Coffee Master or work within one of our Head Office functions.
The Role:
Responsible to lead the demand planning team, manage the end-to-end Demand Planning Process by actively collaborating with cross functions and build consensus on the demand plan
Communicate demand information to the key stakeholders and lead the S&OP process
Execute all existing analytical tools and business processes to drive SKU-level forecast accuracy and bias metric improvements and maintain overall plan alignment
Manage monthly demand review process with key stakeholders for all markets ensuring business insights and sales plans are captured and translated into the demand plan
Evaluate and monitor forecast accuracy periodically to identify problematic areas and take corrective actions to maintain accuracy at target levels. Responsible to deliver forecasts and accuracy targets that drive appropriate inventory levels.
Use statistical forecast calculations, methods, and models to evaluate forecast results (MAD, BIAS, WMAPE)
Publish demand KPIs to senior management and key stakeholders
Provide leadership and engage and develop team members in a high-performance environment
Leads, motivate, train, and support the team of demand planners to go the extra mile and collaborate with other teams
Knowledge and Qualifications:
- 5+ years experience in Supply Chain or similar with end-to-end knowledge on Demand Planning, preferably in food or retail industry
- In-depth understanding of forecasting models
- Demonstrate advanced analytical and Demand planning / Forecasting logic Skills
- Excellent communication and influencing skills
- Strong time management and organizational skills
- Has multi-brand, multi-market, multi-channel management experience
- High SKU count performance management experience
- Works good with people, from own teams or external teams, and able to influence others through effective communication
- Initiates and leads efficient meetings and business cases where applies
- Knowledge of Demand Planning software solutions such as Oracle, Microsoft, SAP, or other specialized systems would be an advantage
- Well-versed in Advanced Excel and MS Office Apps
About Us:
Alshaya Group is a dynamic family-owned enterprise which was first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering customers an unparalleled choice of well-loved international brands, including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Vavavoom, Pottery Barn and KidZania.
Alshaya Group’s portfolio extends across MENA, Russia, Turkey, and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.
Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to delivering great customer service and brand experiences.
Fresh, modern, and relevant, Alshaya’s constantly evolving retail portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be.
