Description:
Operations Executive required
We are seeking a skilled and experienced Operations Executive to join our dynamic team. The ideal candidate will have a strong background in Sea & Air Freight operations, customs clearance, and possess extensive knowledge of Dubai Trade, Calogi as well as good contacts with Airlines and Shipping Lines. The ideal candidate will play a vital role in managing the end-to-end logistics process and maintaining strong relationships with clients, suppliers, and stakeholders.
Responsibilities:
Efficient management of sea and air freight operations.
Keep a regular track of ongoing shipments.
Maintain the Job Sheet.
Coordinate with the airlines and shipping lines to ensure timely delivery of shipments.
Handle and resolve any operational issues pertaining to the freight forwarding process.
Make use of Dubai Trade, Calogi and available resources to enhance operational efficiency.
Provide exceptional customer service by addressing client inquiries, resolving complaints, and ensuring customer satisfaction.
Qualifications and Skills:
Minimum 1 year UAE experience in Sea & Air Freight operations and customs clearance.
In-depth knowledge of Dubai Trade platform and familiarity with relevant documentation and procedures.
In-depth knowledge of Calogi & procedures at DNATA.
Effective communication skills, both verbal and written.
UAE Driving License is an added advantage.
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