Ali Bin Ali Group Looking for Training Specialist at Doha, Qatar Full Time

Operations

•  Executes and delivers pre-defined training programs for all employees in accordance with the training matrix and deliverable guidelines.
• Ensures that all employees are trained on key SOP, guidelines and service standards within 1 months of commencing their employment 
•  Prepares daily and weekly service training classes on promotion, specialties and other menu changes
• Provides general / specific coordination with all nominated participants and track attendance on regular basis
• Prepares training/workshops venue and materials and other required training facilities
• Maintains general training administration and record keeping for review and evaluation.
• Coordinates individual and/or group training feedback
• Conducts specific training needs assessment as directed by the Training Manager to support the design, development and delivery of training programs and strategies
• Monitors and measures effectiveness of all training programs/workshops delivered
• Works closely with the SMEs to outline deliverables expectations, and specific individual training needs
• Executes SOP quality training programs, manuals and policies
• Tracks and monitors learner’s development and continuous improvement.
• Provide training, development, coaching and support to Line Management and their staff members to develop
• people capability resulting in improved performance for the individual, teams and the business.

Analysis

• Undertakes a pre and post online training evaluations, devising a regular feedback evaluation report to Training Manager
•  Coordinate pre and post training evaluation with the next line managers as appropriate to ensure areas for improvement are addressed.
• Presents training report/analysis on a daily basis to Training Manager  

Skills

• Education and Qualification
• Bachelor’s degree in Hospitality Management from a recognized training institution
•  Training related certificates pertaining to Hospitality/ F&B industry (Beverage, mixologist certification, service training, etc.)
•  Certificate in Training and Development and/or Train the Trainers certificate

• Work
• Experience
• Possesses at least 2 years working experience in hospitality, catering, airline catering or FMCG manufacturing industry sector

• Skills and Abilities
• English language is a must, Arabic or second language desirable
•  Computer proficiency level required (e.g. Advanced knowledge in MS Office suite)
•  Driving skills (e.g. Valid GCC light vehicle driving license required)
•  Good time management and organizational skills
• ·Exposure or experience in Hospitality industry within the GCC will be essential
•  Attention to detail