Alan Group Looking for hotel assistant at Deira, UAE Full Time

Job Discription
o assist the Line Manager to manage the overall day to day running of all aspects of the hotel, including occupancy, food and beverage and even

– to assist the Line Manager to manage sales and marketing, housekeeping, front desk (including all reception and concierge), food and beverage, Ch, leisure, human resources, accounts

– to adhere to agreed budgets and maintain applicable quality standards and records

– to assist the Line Manager in ensuring sufficient team members at all times and within agreed budgets

– quality control of all aspects including hygiene and health and safety

– assist your Line Manager

– meet your targets and those of the hotel as a whole

– to assist the Line Manager with the smooth running of the of the hotel

– contribute to training and development of the hotel team

– adhere to statutory obligations and agreed quality and best practice guidelines

– understand all aspects of hotel services and management and to assist the Line Manager to train the hotel team to enable them to confidently deal with customer queries etc

– manage customers’ expectations and deal and resolve with all queries

Day to day responsibilities for the team as agreed with your Line Manager to include:

– to assist the Line Manager in ensuring compliance to sanitation, hygiene, health and safety legislation and organisational and quality requirements and working policies and procedures.

– to assist the Line Manager to manage the day to day running of all aspects of the hotel and its services

– to assist the Line Manager to manage and co-ordinate with other department heads

– quality management of hotel services

– to assist the Line Manager to investigate and resolve customer complaints

– effective assistance in management, liaison, support and assistance with the remainder of organisation

– allocate workloads to team members

– supervise, manage and direct the overall performance of the hotel team

– subject to agreed criteria, to assist the Line Manager in recruitment, training, set action and targets, appraise and manage performance, development, coaching and general support of all hotel team members to ensure targets are met

– maintaining accurate records and accounts as required and reporting as agreed

– set an example for team members of commitment, work ethic and habits and personal character

– responsibly use resources and control expenses to operate within budgetary controls

– adhere to all organisation policies and procedures

Candidate Requirement