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Description:
Hiring IT Support Engineer & ODOO Software Professional (Arabic Speaker)
Location: Jebel Ali Free Zone, Dubai
Type: Full-time
Key Responsibilities:
Responsible for supporting and maintaining the of all IT-related hardware/software.
Expertise in ODOO Software MUST.
Responds to IT technical assistance requests.
Support all the site(s) IT activities and the local IT site operations.
End-to-end knowledge on IOS and Android Features and supporting skills, Installs, configures maintains printers, copiers, AV systems, Meeting room equipment, Microsoft Teams, Zoom clients • Configures official email via internet on mobile phone device
Good Understanding of LAN, WAN, WIFI, Windows Client OS, iOS, MAC and Android
Check Security logs from (Servers firewalls, switches, routers, etc.), monitor network traffic, run virus scans, and ensure security patches are up to date to avoid security breaches.
Skills (job specific technical skills and behavioral competencies needed)
ODOO software proficiency.
Strong technical background in IT systems and support.
Excellent problem-solving skills and attention to detail.
Good customer service and interpersonal skills.
The ability to clearly understand and respond to needs as communicated by other members of the team.
Excellent communication skills.
Proficiency in English & Arabic (both written and spoken).
Minimum Qualifications/education:
Bachelor Degree in IT/computer science.
5 -7 years experience in IT support.
Professional IT certifications are preferred (eg. CCNA, ITIL, GSuite, MCSA, MacOS, Jamf, FortiNet).
