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Job Description
JOB SUMMARY:The incumbent helps the sales representatives improve their productivity by supporting them with any task related administrative duties. They also ensure that there is always a supply of inventory available for the sales team and accordingly order additional when needed.ACCOUNTABILITIESPolicies & Procedures:
- Adhere to all Zahrawi Policies & Procedures as applicable.
Sales Support:
- Support and assist fellow team members / departments, as and when needed to meet company / department goals.
- Prepare customer quotations.
- Prepare sales order checklist.
- Identify problems and address it to the team leader.
- Effectively present information and respond to questions from colleagues.
- Support the sales with the customer creation form.
Generate New Leads:
- Respond to any inquiries regarding the department and task.
Material & Supply Inventory:
- Ensure that there is sufficient inventory of sales materials and supplies and ensuring that all sales representatives have an adequate inventory of these materials on-hand.
Documentation:
- Preparation of Letter of Warranty, Undertaking, Offer Validity Extension etc.
- Ensure all FOC sales orders must have Sales Supervisor/Division Managers approvals.
- Check that Bid-bond, Performance -bond etc. are arranged as per the requirements of the customer.
Database:
- Process the item creation on the system.
- Maintain database of the quotation/tenders/other documentations file in the company shared drive for easy and quick references.
Tenders and Quotations:
- Responsible to submit quotations before its closing date with all the documents attached that are required by the customer.
- Online quoting and submitting the quotations in co-ordination and approval from the sales team.
- Coordinate documents required for tenders submission.
Business Network:
- Follow up with customer to know progress / status on the quotations and tenders.
Keyskills :
