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Job Description
Job Requisition ID: 161005
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions automotive, financial services, real estate, retail and healthcare employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
- The primary focus of the role will be to achieve sales targets on units (new & CPOV) and maximize the uptake of Finance and Insurance (F&I) products, trade-ins, and accessory sales while maintaining expected standards on NPS (Net Promoter Score) throughout the customer journey.
What you will do:
- Achieve monthly unit sale targets by taking the customer on a structured one offer journey.
- Achieve the set Trade-ins.
- Achieve monthly (Finance and Insurance) F&I product sales targets.
- Promote effective referrals to Showroom Managers to ensure 100% second facing for enhancing.
- Lead management (Tel/Web/Walk-in enquiries).
- Capture customer data in DMS (test drive, Emirates ID, email address, etc.).
- Achieve 100% of the mandatory required training as per Al Futtaim and OEM requirements.
- Ensure knowledge of competition activities to be able to counter customer arguments.
Required Skills to be successful:
1.- Negotiation skills
2.- Communication skills
3.- Timely Resolution
4.- Proficient in Microsoft Office
About the Team:
- Reporting to the Sales Manager and will work closely with the Sales team and the broader internal and external stakeholders.
What equips you for the role:
- Bachelor’s Degree
- 2 years sales experience preferability in luxury retail, hospitality / automotive industry
- Proficient in English, Arabic advantageous
- Valid UAE driver’s license
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers – right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
