Job Location | Saudi Arabia |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Accounting |
Functional Area | Not Mentioned |
Job Description
Technical coordinator | Al Futtaim Engineering | Building ProductsOverview of the role:The employee is responsible to handle all aspects of back office operations at the BPD division. This includes pre-sale activities such as inquiry register, qualification submittal, technical selection, quotation preparation, sample submittal as well as post-sale activities such as coordination with the commercial executive for client registration, delivery follow up, and complaints handling. The employee is also in charge for all after-sales activities related to spare parts quotations, sales, orders, stocking and delivery as well as client management.Job Context:The employee must work closely with the Sales team and the commercial team to ensure timely operations and deliver of quotations, materials on time.The employee should implement and handle best practices to the business and the individual must demonstrate broad interpersonal skills in dealing with all internal departments, customers, vendors and principalsWhat you will do:Pre-Sales OperationsRegistering all inquiriesTechnical selection of productCompany prequalification preparationCost sheet preparationQuotation preparationCoordinate samples preparation and delivery to siteCoordinate with the sales team, and provide all needed support that enable them to qualify and secure ordersNumber and value of quotations submitted on time per monthValue of projects won by supporting the sales team to secure sales ordersPost Sales OperationsEnsure Timely creation of sales orders by commercial executiveClient registration follow-upClient Payment follow-upsCoordination with commercial team for logistics from A to Z to ensure timely deliveries on projectsTimely delivery of orders onsiteNumber of customer delivery complaintsSpare Parts OperationsEnsuring that spare parts are stocked in sufficient amountsHandling inquiries of spare parts, providing technical solution and preparing quotations for the sameAnnual sales value of spare partsTimely delivery of spare parts orders onsiteNumber of customer spare parts complaints
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