We are on the lookout for a hardworking Technical Service Representative to join our stellar team at AkzoNobel in doha, doha.
Growing your career as a Full Time Technical Service Representative is an incredible opportunity to develop exceptional skills.
If you are strong in people management, persuasion and have the right drive for the job, then apply for the position of Technical Service Representative at AkzoNobel today
Technical Service Representative
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Location:
Doha, QA
Job Purpose
Provides technical support and training on the use and application of company products, services and documentation in acquiring new business and in maintaining existing customers. * Delivers training to customers on the use and application of the company products and documentation both on-site at the customer’s location and within the training center.
* Conducts demonstrations of products and transfers the knowledge on AkzoNobel processes as well as on technical problem solving to the customers;
* Performs technical scans and audits at designated customers.
* Actively participates, together and as peer to allocated Sales Representative, in key phases of the sales process to prospects.
* Proactively prevents and solves problems of a technical nature occurring at existing customers.
* Conducts and/or assists in the testing process as well as in the implementation of new products and technologies.
* Cooperates with the technical department in handling complex technical issues and claims and in educating customers on solutions.
* Supports product development with prototype selection advice and test market execution.
* Maintains allocated technical company equipment in a safe and proper manner.
* Delivers periodical progress reports, proactively submits information regarding trends within the market and provides recommendations regarding the improvements in the approach to the marketplace.
* Assists sales departments in the implementation of sales strategies and within key phases of the sales process, giving technical expert knowledge to their prospects.
* Promotes the positive company image and develops long-term relations with customers.
* Advises to the upper management on training types, recruits participants for the relevant technical courses and gains commitment for customer attendance.
* Gets familiar with all the applicable corporate as well as site policies/procedures with regard to personal conduct/HSE standards and acts in compliance with all their regulations.
Requirements
* Prior experience in performance coating industry, QA/QC, production, etc
* Sufficient computer literacy to be able to use Microsoft Office applications and other in-house systems * Fluency in English is essential. Understanding of other local languages will be added advantage
* Valid car driving license
* Relevant technical qualifications/certifications Provider Description Enabled SAP as service provider * “route” is used for session stickiness
* “careerSiteCompanyId” is used to send the request to the correct data center
* “JSESSIONID” is placed on the visitor’s device during the session so the server can identify the visitor
* “Load balancer cookie” (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Provider Description Enabled LinkedIn AddThis
Company Benefits:
● Learning opportunities
● Opportunities to grow
● Attractive package
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